Micaela Morson

I have 10 years Experience in the B2B Telemarketing sector, initially working within the publishing sector on controlled circulation to move into a sales role, and subsequently to become the circulation Manager for an International publication, prior to this I had 15 years experience in retail banking which includes telesales as well as Face to face selling...

Over the last 10 years I have managed different areas of Telemarketing, moving into more diverse industries including the management of projects ranging from Sole Traders to International Corporate businesses

I am fully aware and have experienced the challenges faced by the account managers, as I have faced this first hand.

My role in JEM is to ensure that our customers are fully aware of how their project is progressing, communication between our customers and account managers is of paramount importance thus to reassure them that their time is being used productively and effectively. We are committed to a programme of developing our teams  knowledge of our customers services and products, we do this using in-house systems, and by visiting our customers for training at their place of business.

My aim is to determine the best Account Manager for your business drawing on their experience and by having a good knowledge of team’s capability, and for this account manager to become an extension of your sales team.